Wednesday, 10 August 2016

Delta Air Lines operations’ recovery



Gradually, Delta Air Lines is recovering from the outage that disrupted the global operations.
According to a statement from the airline consultant in Lagos: “Delta flight from Atlanta arrived Lagos at about 4pm local Nigerian Time on Tuesday 9th August as airline steadily resumes flight operations after loss of power impacted the airline’s operations system wide.”

"We were able to bring our systems back on line and resume flights within a few hours yesterday but we are still operating in recovery mode,” said Dave Holtz, S.V.P. – Operations and Customer Center.

“We are sorry for what many of our customers have experienced over the past 24 hours, including those who remain at airports and continue waiting for their flights. We are doing everything we can to return our operation to normal reliability, but we do expect additional delays and cancellations.”

The airline said it cancelled around 1,000 flights Monday. “Customers traveling should check the status of their flight at delta.com<http://delta.com/> or the Fly Delta App. Customers can rebook their flight via the website.‎”


The airline also said, “where available, customers are being provided with hotel rooms and other accommodations if a cancellation requires an overnight stay.”

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