Gradually, Delta Air Lines
is recovering from the outage that disrupted the global operations.
According to a statement
from the airline consultant in Lagos: “Delta flight from Atlanta arrived Lagos
at about 4pm local Nigerian Time on Tuesday 9th August as airline steadily
resumes flight operations after loss of power impacted the airline’s operations
system wide.”
"We were able to
bring our systems back on line and resume flights within a few hours yesterday
but we are still operating in recovery mode,” said Dave Holtz, S.V.P. –
Operations and Customer Center.
“We are sorry for what
many of our customers have experienced over the past 24 hours, including those
who remain at airports and continue waiting for their flights. We are doing
everything we can to return our operation to normal reliability, but we do
expect additional delays and cancellations.”
The airline said it
cancelled around 1,000 flights Monday. “Customers traveling should check the
status of their flight at delta.com<http://delta.com/> or the Fly Delta
App. Customers can rebook their flight via the website.”
The airline also said, “where
available, customers are being provided with hotel rooms and other
accommodations if a cancellation requires an overnight stay.”
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